Articles

Demystifying the Mystery Shopping Process

Demystifying the Mystery Shopping Process

Mystery Shopping or Service Audits is more than just getting auditors to audit and submit reports. Here is a quick overview for the Mystery Shopping Process. It starts with pre agreed objectives. Good objectives begin with the end in mind.

ICV Claims for In House Mystery Shopping System

ICV Claims for In House Mystery Shopping System

Improve customer service and retail productivity through SPRING subsidies and grants.  This includes service management initiatives, using mobile apps to improve productivity and even for mystery shopping.   We can help you set up an in-house mystery shopping system so

Full Time & Part Time Store Checkers (with own transport)

This is a contract position that allows you the flexibility to work (24/7) at a time that is convenient for you. Locations are island wide, and mutually agreed before allocations. At each visit, you will: 1. Perform a store evaluation

Mystery Shoppers Online

Mystery Shoppers Online

Mystery Shopper for Online Shopping We are seeking Mystery Shoppers to test online service. The Mystery Shopper will place an order online, and be present for the delivery. The online mystery shopper will also rate the site performance using a

4 Trade Marketing Training Priorities for Singapore FMCG Companies

4 Trade Marketing Training Priorities for Singapore FMCG Companies

Trade Marketing Training for Singapore Companies In the good old days, the Distribution Sales Force or DSF would build a cordial relationship with the retailer. The conversation is normally centred on relationship and the small talk is around topics such